HOUSE OF KOLOR® KD3001-Q01 Kustom KD3000 Series High/Medium-Build DTS Primer Surfacer/Sealer, Black

Due to the nature of our products, all sales are final. We are unable to accept returns unless there is an issue with your order, such as:

• You received the incorrect item.
• The product was damaged upon arrival.
• Another product-related issue occurred.

To start the return or exchange process for incorrect or damaged items, please reach out to our team via our contact page.
For additional details regarding our return or exchange policy please visit our refund policy page.

If all or part of your order is missing or damaged please immediately reach-out to our team via ourcontact page. We will initiate the return process on our end or begin working immediately to rectify the situation.

For orders over $400.00 we offer free shipping. On orders below $400, we offer flat-rate shipping of $9.99 on packages 0 lbs-10 lbs, $19.99 on packages 10 lbs-20 lbs, and $29.99 on packages 20 lbs-60 lbs.

Our Free Shipping Offer applies only to stocked items and is subject to the following conditions:

• Eligibility: Free shipping is available only for orders shipping within the lower 48 states.
• Exclusions: Free shipping does not apply to oversized or bulky items, including products exceeding 20 lbs or requiring additional handling.

Orders generally ship out within 1 to 2 business days after order is placed.

The paint color code of a vehicle can be found on the Compliance / Manufacturer’s / Identification Plate which can be located in various positions of a vehicle depending on manufacturer. The most common location would be on the driver side door jamb. Other places to check are under the hood, inside the glove box, the trunk or on the vehicle's original window sticker. For more information and examples of manufacturers Identification plates, click here.

1. Prepare the area

• Thoroughly wash the car and the specific area you're repairing to remove any dirt, wax, or grease.
• Ensure the surface is completely dry.

2. Apply primer (if needed)

• If the scratch has gone down to bare metal, apply a thin layer of primer.
• Allow the primer to dry completely according to the manufacturer's instructions.

3(A). Apply the basecoat

• Shake the touch-up paint well to ensure it's thoroughly mixed.
• Use a minimal amount of paint. For a scratch, try to dab the paint into the chip rather than brushing it on like a stroke.
• Apply the paint in thin, light coats, as using too much can look clumpy.
• Let each layer dry for 15-20 minutes before applying the next, if needed.

3(B). Apply the midcoat

• If your vehicle's paint has a pearl layer, you'll need to apply the midcoat after the basecoat is dry. Follow the same process as with the basecoat, applying thin layers and allowing each layer to dry.
• Apply necessary coats to achieve desired color match.

4. Apply the clearcoat

• Once the final color coat is dry, apply a thin, even layer of clearcoat to protect the repaired area.
• Let the clearcoat dry completely.

5. Finish and blend the repair

• For a smoother finish, once the clearcoat is fully dry and the paint has cured, wet sand the repaired area with very-fine grit sandpaper (ie. 2000 to 3000 grit).
• After sanding, use automotive rubbing compound or polishing compound to buff the area and restore the shine.
• Apply a coat of wax to the repaired area after it has fully cured to protect the paint and provide a uniform appearance.